Unparalleled Maintenance & Repair Services for Your Security and Fire Safety Systems

Your security and fire safety systems are the first line of defense in protecting your business. At Crime Intervention Alarm, we offer premier maintenance and repair services to ensure these systems function at their optimum levels – every moment of every day. Our team of expert technicians are just a call away, ready to provide swift, efficient services to minimize downtime and maximize peace of mind. Partner with CIA – your trusted ally in safeguarding your business.

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Servicing a Broad Spectrum of Security and Fire Safety Systems

At CIA, we recognize the critical importance of maintaining diverse security systems. Whether it’s fire alarm systems, fire sprinkler systems, business burglar alarms, commercial video surveillance systems, or access control solutions, our skilled technicians are trained to handle each system’s unique complexities. We strive to ensure every facet of your security and fire safety system performs flawlessly.

Repair Services

Fire Alarm System Repair Services:

  • Sprinkler System Repair: Involves checking for leaks, valve malfunctions, clogs, or other issues that may impede the sprinkler system’s effectiveness.
  • Fire Alarm Control Panel Repair: Includes fixing issues with the panel’s communication with detectors and alarms, as well as addressing any power issues.
  • Fire Detector Repair: Encompasses troubleshooting and repairing smoke detectors, heat detectors, and carbon monoxide detectors to ensure they are operating as designed.
  • Fire Alarm Sounder Repair: Ensures that the audible alarms (bells, sirens, etc.) are functioning properly so that individuals in the building are alerted in case of a fire.
  • Manual Call Point Repair: Involves fixing any mechanical or connectivity issues with manual call points or pull stations, allowing individuals to manually trigger the fire alarm system.
  • Battery Replacement: Checks and replaces backup batteries as needed to ensure the system works even in case of a power outage.
  • Wiring and Connectivity Repairs: Ensures all devices in the fire alarm system are correctly wired and communicating as they should, addressing any damaged wiring or connectivity issues.
  • Software and Firmware Updates: Keeps the fire alarm system’s software and firmware updated for proper functioning and is typically part of regular maintenance and repair services.
  • Visual Indicator Repair: Ensures that visual alerts such as strobe lights are functioning correctly in facilities that use visual indicators as part of their fire alarm system.
  • Backflow Preventer Repair and Valve Replacement: Ensures the correct functioning of backflow prevention devices in fire suppression systems.

Burglar Alarm System Repair Services:

  • Comprehensive System Evaluation: Our professionals will thoroughly scrutinize your alarm system, identifying any faults or potential issues and accurately diagnosing the problem at hand.
  • Up-to-date Software and Firmware: We understand the importance of keeping your system’s software and firmware current. Regular updates maintain compatibility with other systems and devices, in addition to addressing any existing software glitches.
  • In-Depth Sensor and Device Inspection: We conduct rigorous testing of all sensors and devices in your system, including motion detectors, door/window sensors, glass break detectors, and more, to ensure optimal functionality.
  • Component and Battery Replacement: We understand that over time, batteries and other components may degrade and require replacement. Our services ensure your system remains in top condition by replacing any worn out or damaged parts.
  • Connectivity Verification: We make sure your alarm system maintains proper communication with the monitoring center (for monitored systems) and that all devices are well interconnected. This is crucial for the effective operation of your burglar alarm system.
  • Physical Component Check and Repair: Our service includes a detailed physical inspection of your system’s components such as the control panel, keypads, sirens, and more. Any identified damage will be promptly repaired or replaced.
  • System Enhancement: We optimize your system by adjusting its settings or reconfiguring it, ensuring it operates at peak efficiency.
  • User Guidance: We acknowledge that sometimes the problem lies with system operation. We offer comprehensive user training on the proper use and management of your alarm system as part of our repair service.
  • Consistent Maintenance: Our regular system check-ups and inspections help preempt future issues and keep your system working seamlessly.
  • Documentation Service: We believe in transparency and provide comprehensive reports post-repair, outlining our actions, any replaced parts, and offering recommendations for future maintenance or upgrades.

Access Control System Services:

  • Supported Brands: Our technicians have extensive experience servicing and repairing many brands including DoorKing, Linear Pro, LiftMaster, etc. 
  • Door Entry System Repair: Includes fixing issues with entry panels, wiring, fobs, and access points.
  • Fob Programming: Involves creating, assigning, and managing access fobs for individuals.
  • Software and Firmware Updates for Access Control Systems: Keeps the system’s software and firmware updated for optimal functionality.
  • Access Control Wiring Repair: Addresses any issues with the wiring of access control systems to ensure proper connectivity and function.
  • Access Control Panel Replacement: Involves the replacement of faulty access control panels.

Camera System Services:

  • Camera Network Review and Repair: Includes checking the entire CCTV or surveillance camera network for any faults and performing necessary repairs.
  • Camera Replacement: Involves replacing malfunctioning or outdated cameras.
  • Software and Firmware Updates for Camera Systems: Keeps the system’s software and firmware updated for optimal functionality.
  • Troubleshooting and Repair of Cameras: Provides comprehensive troubleshooting and repair for faulty cameras.
  • HD License Plate Camera with Tracking and Notifications: Involves the installation, programming, and repair of specialized cameras designed for license plate recognition and tracking.

Miscellaneous Services:

  • Gate Repair and Service: Includes pin assemblies, hydraulic actuators, gate pins, and center posts.
  • Ground Fault Tracking and Repair: Involves identifying and repairing ground faults in electrical systems.
  • Electrified Door Handle Repair: Addresses any issues with electrified door handles, including electrical and mechanical faults.
  • Troubleshoot and Rewire: Provides broad troubleshooting and rewiring services for various systems.
  • Push to Exit Button Repair: Involves fixing mechanical or electrical issues with ‘push to exit’ buttons.
  • Building Entry Door Repairs: Includes fixing issues with the physical structure of doors, door frames, hinges, handles, and locking mechanisms.
  • Magnetic Lock Z-Bracket Repair: Involves the repair of specialized brackets used in magnetic locking systems.
  • Repair service of the front entrance swing gate: Involves comprehensive services to ensure the proper operation of front entrance swing gates.
repair technicians at the ready

Experience the CIA Advantage in Repair & Maintenance

When it comes to safeguarding your property, CIA Repair and Maintenance services are a cut above the rest. We understand the gravity of security and fire safety systems and their role in protecting your assets, employees, and business operations. That’s why we offer premier repair and maintenance services tailored to meet the unique needs of property managers and commercial property owners. Our skilled technicians, preventive approach, rapid response times, convenient scheduling, and uncompromising customer service are the hallmarks of our commitment to you. Experience the peace of mind that comes from knowing your systems are being serviced by a team that is as dedicated to their maintenance as you are to your business.

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Frequently Asked Questions

Q. What types of systems does CIA service?

At CIA, we service a wide range of security and fire safety systems, including fire alarms, fire sprinkler systems, business burglar alarms, commercial video surveillance systems, and access control solutions.


Q. How often should I have my systems serviced?

The frequency of servicing can depend on the type and usage of your system. However, regular maintenance is crucial to ensure optimal functioning. Our team can advise you on a suitable maintenance schedule.


Q. What happens if my system needs repair?

If your system requires repair, our expert technicians will respond swiftly to minimize downtime and restore your system to its optimal functioning state as quickly as possible.

95%

In 95% of reported structure fires where sprinkler systems were functioning, the fire was successfully limited to the object or room where it originated.

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What Our Clients Say

"I have been working with Crime Intervention Alarm for over 5 years, and their expertise and professionalism are unparalleled. They have provided our properties with top-notch security systems, and their ongoing support has given us peace of mind. Their 20+ years of experience really shows in the quality of their work and their ability to find the perfect solution for our needs. I highly recommend CIA to any property manager looking for reliable and effective security solutions."
Samantha J., Regional Property Manager
"Crime Intervention Alarm has been an absolute game-changer for our property management company. Their team assessed our security needs and installed cameras, access control, and burglar alarm systems across our properties. Their experience and service have made them our go-to provider for all our security needs. Thanks to CIA, we can now confidently assure our tenants that their safety is our top priority."
Michael L., Commercial Property Owner
"As a property manager, I've dealt with numerous security providers, but none have impressed me as much as Crime Intervention Alarm. Their team took the time to understand our unique challenges and recommended tailored solutions to ensure the safety of our residents. I cannot recommend Crime Intervention Alarm highly enough!"
Jennifer T., Property Manager